Privacy Policy

December 9, 2024

Introduction

At DPO Europe GmbH we way with your personal data in such a way that absolutely nobody including us can utilize them with a purpose to impair the enjoyment of human rights by you, particularly the right to privacy guaranteed by Art.17 of the ICCPR and Art.8 of the ECHR. We being licensed privacy professionals and opinion leaders in this aria place enormous value on personal data protection.

The policy extends to:

Who are we and how can you get in touch with us?

The principal objective of this privacy policy is to provide you with the information on your personal data processing scenarios implemented by DPO Europe GmbH. In this instrument the DPO Europe GmbH is refered as ‘we’, ‘us’ and ‘our’.

In case you wish to revise, validate, rectify or demand the erasure of your personal data, object to your personal data processing, or request the transmittal of a copy of your data to another party, we kindly ask you to contact us via:

  • our email: [email protected]
  • our postal address: Auguste-Viktoria-Allee, 20A, 13403, Berlin, Germany

What data, for what purposes, on what grounds and for how long do we process?

We operate in the capacity of the controller of your personal data. This implies that we autonomously define the processing purposes and select relevant processing services and tools.

Purpose
Legal basis
Data utilized
Storage period
To propose a service to a client drawing on services she/he formerly bought
Legitimate interest to foster our company and to serve our clients’ requirements
Name, Company name, Information about the service you ordered, Your position, Contact information
2 years after your last communication with our company, unless you have objected to such processing
To deliver services sought or to respond to queries
Contract
Email address, Other information that we got from you
6 months after providing the service and, if a contract is concluded, for the period prescribed by law
To respond to your comments, questions and requests and to provide customer service
Legitimate interest to develop our business and satisfy our clients’ needs
Information about the service you ordered, Contact information, Other information that we got from you
1 year after your last communication with our company, unless you have objected to such processing
To handle and boost client experience by enhancing our understanding of our clients
Legitimate interest to enhance the quality of our products and solutions
Browser information
14 months
To adjust the educational space to the client’s requirements
Legitimate interest to enhance the quality of our products and solutions
Name, Your position, Other information that we got from you
2 weeks after providing the service
To provide you with the opportunity to take an online test of your knowledge, inform you about the results and provide recommendations
Contract
Contact information , Results of your online test
2 weeks after passing the test
To keep a record of educational outcomes, test scors and exam outcomes with a purpose of honoring degree certifications
Legitimate interest to avert fraudulent acts and to preserve high credibility of the certifications provided
Name, Contact information, Certificates information
Max. 25 years after graduation
Mailing of advertising products
Consent
Е-mail
Until you withdraw consent

Where did we obtain your personal information from?

  • Directly from you
  • Browser
Processing
Personal information channel
Proposing a service to a client drawing on services she/he formerly bought
We can acquire your personal information straight from you.
Delivering services sought or responding to queries
We can acquire your personal information straight from you.
Handling and boosting client experience by enhancing our understanding of our clients
– Your webbrowser (such as Mozilla Firefox, Google Chrome, or Microsoft Internet Explorer) automatically transfers some info to us each time you visit our site on our web domain names. Samples of such info comprise the URL of the Webpage you went to, the IP (Web Protocol) of the PC you’re utilizing, or the web internet browser variation that you’re utilizing to gain access to the site.
– We can acquire your personal information straight from you.
Keeping a record of educational outcomes, test scors and exam outcomes with a purpose of honoring degree certifications.
We can acquire your personal information straight from you.
Adjustment of the educational space to the client’s requirements.
We can acquire your personal information straight from you.

Who do we share your personal information with?

Info regarding these business entities and their data protection methods:

Mailchimp

The services are provided by Intuit Inc. (USA). Address: 2700 Coast Ave, Mountain View, CA 94043, USA. Relevant Data Processing Addendum of Mailchimp . Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses is used to transfer your data to Intuit to ensure that they are properly protected. For more information: Mailchimp is an email service provider (ESP), built for helping businesses with email and online marketing.

Hostinger

Address: Jonavos str. 60C, Kaunas 44192 Lithuania. Relevant privacy policy of Hostinger. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses is used to transfer your data to DigitalOcean to ensure that they are properly protected. For more information: Our site is hosted by Hostinger. The data that you leave in the web forms of the site is available to this company.

Microsoft 365

Microsoft Office 365 is a cloud-based subscription service that offers tools to work with documents and e-mail in apps like Excel and Outlook. The services are provided by Microsoft Corporation LLC. Address: Microsoft Corporation LLC, 1600 One Microsoft Way, Redmond, WA 98052-6399, USA. Relevant privacy policy of Microsoft Corporation. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Microsoft Corporation to ensure that they are properly protected. For more information: click on this link.

Matomо

Matomo is a web analytics service. The service is provided by Matomo. Address: ePrivacy Holding GmbH Große Bleichen 21 20354 Hamburg, Germany. Relevant privacy policy of Matomo. GDPR is used to transfer your data to Matomo to ensure that they are properly protected.

Pipedrive  
Address: 460 Park Ave South New York, NY 10016 United States. Relevant privacy policy of Pipedrive. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Pipedrive to ensure that they are properly protected. 

hCaptcha 
Address: Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110. Relevant privacy policy of hCaptcha. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to hCaptcha to ensure that they are properly protected. 

Telphin Communication Platform

We use cloud telephony and virtual PBX services to make and receive international calls through numbers in different countries. Currently, we have connected numbers in Berlin (EU), London (UK), and Washington (USA). The service is provided by Telphin Ltd. Address:197046, St. Petersburg, in. ter. d. Posadsky municipal district, Chapaeva street, 15, building 2, liter. B, office B-504.

For details about Telphin’s privacy practices, please refer to their privacy policy. Since the data recipient is located in Russia, which does not provide an adequate level of protection for your personal data according to GDPR standards, standard contractual clauses (SCCs) are implemented to ensure appropriate safeguards for data transfers.

Automated decisions

We neither use automated decision-making nor your personal data to automatically assess aspects of your personality (automated profiling).

Your rights

Access, correct or erase

You have the right to accesscorrect, or erase  your personal data and the right to restrict their processing, as well as the right to data portability.

Withdraw consent

If we process your data based on your consent, you have the right to withdraw your consent at any time. If you would like to exercise your right to withdraw your consent, please contact us.

Complaint

Pursuant to Art. 77 GDPR, you, as a data subject, have the right to file a complaint with a supervisory authority of the EU Member State in which your permanent place of residence, place of work or in which there was an alleged violation of your information privacy.
In case some questions about the protection of your personal data remain, you can contact us via our contact details on the Contact page.

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