Privacy Policy
April 30, 2026
Introduction
At DPO Europe GmbH we way with your personal data in such a way that absolutely nobody including us can utilize them with a purpose to impair the enjoyment of human rights by you, particularly the right to privacy guaranteed by Art.17 of the ICCPR and Art.8 of the ECHR. We being licensed privacy professionals and opinion leaders in this aria place enormous value on personal data protection.
The policy extends to:
- our website: https://data-privacy-office.eu/;
- our email: [email protected];
- our online and offline events (e.g. training courses).
Who are we and how can you get in touch with us?
The principal objective of this privacy policy is to provide you with the information on your personal data processing scenarios implemented by DPO Europe GmbH. In this instrument the DPO Europe GmbH is refered as ‘we‘, ‘us‘ and ‘our‘.
In case you wish to revise, validate, rectify or demand the erasure of your personal data, object to your personal data processing, or request the transmittal of a copy of your data to another party, we kindly ask you to contact us via:
- our email: [email protected];
- our postal address: Auguste-Viktoria-Allee, 20A, 13403, Berlin, Germany.
What data, for what purposes, on what grounds and for how long do we process?
We operate in the capacity of the controller of your personal data. This implies that we autonomously define the processing purposes and select relevant processing services and tools.
To propose a service to a client drawing on services she/he formerly bought
- Legal basis: Legitimate interest to foster our company and to serve our clients’ requirements
- Data utilized: Name, Company name, Information about the service you ordered, Your position, Contact information
- Storage period: 2 years after your last communication with our company, unless you have objected to such processing
To deliver services sought or to respond to queries
- Legal basis: Contract
- Data utilized: Email address, Other information that we got from you
- Storage period: 6 months after providing the service and, if a contract is concluded, for the period prescribed by law
To respond to your comments, questions and requests and to provide customer service
- Legal basis: Legitimate interest to develop our business and satisfy our clients’ needs
- Data utilized: Information about the service you ordered, Contact information, Other information that we got from you
- Storage period: 1 year after your last communication with our company, unless you have objected to such processing
To handle and boost client experience by enhancing our understanding of our clients
- Legal basis: Legitimate interest to enhance the quality of our products and solutions
- Data utilized: Browser information
- Storage period: 14 months
To adjust the educational space to the client's requirements
- Legal basis: Legitimate interest to enhance the quality of our products and solutions
- Data utilized: Name, Your position, Other information that we got from you
- Storage period: 2 weeks after providing the service
To provide you with the opportunity to take an online test of your knowledge, inform you about the results and provide recommendations
- Legal basis: Contract
- Data utilized: Contact information, Results of your online test
- Storage period: 2 weeks after passing the test
To keep a record of educational outcomes, test scores and exam outcomes with a purpose of honoring degree certifications
- Legal basis: Legitimate interest to avert fraudulent acts and to preserve high credibility of the certifications provided
- Data utilized: Name, Contact information, Certificates information
- Storage period: Max. 25 years after graduation
Mailing of advertising products
- Legal basis: Consent
- Data utilized: Email
- Storage period: Until you withdraw consent
To protect our website against security threats and malicious activities
- Legal basis: Legitimate interest to ensure the security and integrity of our website
- Data utilized: IP address, Browser information, Device identifiers
- Storage period: 12 months
To display targeted online advertisements, build audience segments, and measure advertising effectiveness
- Legal basis: Consent
- Data utilized: IP address, Cookie identifiers (including Google _gcl_au, DoubleClick IDE, Microsoft MSCLKID), Pages visited and URLs, On-site actions (page views, form submissions, purchases, clicks), Browser and device information (user agent, screen resolution, operating system), Referral URL, Time spent on pages, Pseudonymous user identifiers
- Technology used: Google tag (gtag.js) for Google Ads remarketing and conversion tracking; Microsoft Universal Event Tracking (UET) tag for Microsoft Advertising conversion tracking and audience building
- Storage period: Until you withdraw consent (Google cookies expire within 13 months; Microsoft cookies expire within 13 months)
To manage your cookie consent preferences on our website
- Legal basis: Legitimate interest to comply with legal obligations regarding cookie consent
- Data utilized: Cookie consent preferences
- Storage period: 12 months
To improve the quality of client communication by recording and reviewing sales calls
- Legal basis: Legitimate interest to improve the quality of client communication and sales processes
- Data utilized: Name, Phone number, Voice recordings of calls, Call metadata (date, time, duration)
- Technology used: JustCall cloud telephony platform with call recording functionality
- Storage period: 15 days (automatic deletion)
To provide video content on our website for educational and informational purposes
- Legal basis: Consent
- Data utilized: Cookie identifiers, Video viewing history, IP address
- Storage period: Until you withdraw consent (cookies expire within 6 months)
Where did we obtain your personal information from?
- Directly from you
- Browser
Processing | Personal information channel |
|---|---|
Proposing a service to a client drawing on services she/he formerly bought | We can acquire your personal information straight from you. |
Delivering services sought or responding to queries | We can acquire your personal information straight from you. |
Handling and boosting client experience by enhancing our understanding of our clients | – Your webbrowser (such as Mozilla Firefox, Google Chrome, or Microsoft Internet Explorer) automatically transfers some info to us each time you visit our site on our web domain names. Samples of such info comprise the URL of the Webpage you went to, the IP (Web Protocol) of the PC you’re utilizing, or the web internet browser variation that you’re utilizing to gain access to the site. – We can acquire your personal information straight from you. |
Keeping a record of educational outcomes, test scors and exam outcomes with a purpose of honoring degree certifications. | We can acquire your personal information straight from you. |
Adjustment of the educational space to the client’s requirements. | We can acquire your personal information straight from you. |
Protecting our website against security threats and malicious activities. | Your web browser automatically transfers information to us (IP address, device identifiers, browser information). |
Displaying targeted online advertisements, building audience segments, and measuring advertising effectiveness. | Your web browser automatically transfers information via tracking tags (Google tag and Microsoft UET tag) placed on our website. These tags collect data about your on-site actions (page views, form submissions, purchases) and transmit it to Google Ads and Microsoft Advertising via cookies and pseudonymous identifiers. |
Managing your cookie consent preferences. | Your web browser automatically stores your consent preferences via cookies. |
Providing video content on our website. | Your web browser automatically transfers information via cookies set by the video platform when you interact with embedded videos. |
Improving the quality of client communication by recording and reviewing sales calls. | We collect your personal information directly during phone calls with our sales managers. Calls are recorded using the JustCall platform with prior notification. |
Who do we share your personal information with?
Info regarding these business entities and their data protection methods:
Hostinger
Address: Jonavos str. 60C, Kaunas 44192 Lithuania. Relevant privacy policy of Hostinger. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses is used to transfer your data to DigitalOcean to ensure that they are properly protected. For more information: Our site is hosted by Hostinger. The data that you leave in the web forms of the site is available to this company.
Microsoft 365
Microsoft Office 365 is a cloud-based subscription service that offers tools to work with documents and e-mail in apps like Excel and Outlook. The services are provided by Microsoft Corporation LLC. Address: Microsoft Corporation LLC, 1600 One Microsoft Way, Redmond, WA 98052-6399, USA. Relevant privacy policy of Microsoft Corporation. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Microsoft Corporation to ensure that they are properly protected. For more information: click on this link.
Matomо
Matomo is a web analytics service. The service is provided by Matomo. Address: ePrivacy Holding GmbH Große Bleichen 21 20354 Hamburg, Germany. Relevant privacy policy of Matomo. GDPR is used to transfer your data to Matomo to ensure that they are properly protected.
Pipedrive
Address: 460 Park Ave South New York, NY 10016 United States. Relevant privacy policy of Pipedrive. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Pipedrive to ensure that they are properly protected.
hCaptcha
Address: Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110. Relevant privacy policy of hCaptcha. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to hCaptcha to ensure that they are properly protected.
JustCall Communication Platform
We use cloud telephony and virtual PBX services to make and receive international calls through phone numbers in various countries. We also use JustCall’s call recording functionality to record sales calls for quality assurance and improvement of client communication. Call recordings are automatically deleted after 15 days. The service is provided by JustCall, a product of SaaS Labs Inc.
Registered address: 8 The Green, Suite A, Dover, DE 19901, USA. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to SaaS Labs Inc. to ensure that they are properly protected.
Notion
Notion is a cloud-based workspace platform used for project management, documentation, and collaboration. We use Notion as our primary workspace for storing and processing client personal data during service delivery. The service is provided by Notion Labs, Inc. Address: 2300 Harrison Street, San Francisco, CA 94110, USA. Relevant privacy policy of Notion. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Notion Labs, Inc. to ensure that they are properly protected.
LinkedIn Insight Tag
The service is provided by LinkedIn Corporation, 1000 W Maude Ave, Sunnyvale, CA 94085, USA. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to LinkedIn Corporation to ensure that they are properly protected. Relevant Privacy Policy: https://www.linkedin.com/legal/privacy-policy.
For details about JustCall’s privacy practices, please refer to their privacy policy.
Cloudflare
Cloudflare is a content delivery network and web security service. The service is provided by Cloudflare, Inc. Address: 101 Townsend St, San Francisco, CA 94107, USA. Relevant privacy policy of Cloudflare. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Cloudflare, Inc. to ensure that they are properly protected. For more information: Cloudflare provides security, performance, and reliability services for our website, including protection against malicious traffic.
Google Ads (DoubleClick)
Google Ads is an online advertising platform. We use the Google tag (gtag.js) on our website to track visitor actions (page views, form submissions, purchases), add visitors to audience segments for remarketing, and measure advertising campaign effectiveness. The service is provided by Google Ireland Limited. Address: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Relevant privacy policy of Google. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Google to ensure that they are properly protected.
Microsoft Advertising (UET)
Microsoft Advertising is an online advertising platform. We use the Microsoft Universal Event Tracking (UET) tag on our website to perform individual end-user tracking. The tag collects data about visitor actions on our website and transmits it to Microsoft Advertising for conversion tracking, audience building, and ad optimization. The service is provided by Microsoft Corporation. Address: Microsoft Corporation, 1600 One Microsoft Way, Redmond, WA 98052-6399, USA. Relevant privacy policy of Microsoft Corporation. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Microsoft Corporation to ensure that they are properly protected.
YouTube (Google)
YouTube is a video hosting platform. The service is provided by Google Ireland Limited. Address: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Relevant privacy policy of Google. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Google to ensure that they are properly protected. For more information: We embed YouTube videos on our website for educational and informational purposes. YouTube may set cookies when you interact with embedded video content.
CookieYes
CookieYes is a cookie consent management platform. The service is provided by CookieYes Limited. Address: 3 Warren Yard, Warren Park, Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom. Relevant privacy policy of CookieYes. The data is processed within the UK, which ensures an adequate level of protection of your personal data. For more information: CookieYes is used to manage cookie consent preferences on our website in compliance with applicable data protection regulations.
Automated decisions
We neither use automated decision-making nor your personal data to automatically assess aspects of your personality (automated profiling).
Your rights
Access, correct or erase
You have the right to access, correct, or erase your personal data and the right to restrict their processing, as well as the right to data portability.
Withdraw consent
If we process your data based on your consent, you have the right to withdraw your consent at any time. If you would like to exercise your right to withdraw your consent, please contact us.
Complaint
Pursuant to Art. 77 GDPR, you, as a data subject, have the right to file a complaint with a supervisory authority of the EU Member State in which your permanent place of residence, place of work or in which there was an alleged violation of your information privacy.
In case some questions about the protection of your personal data remain, you can contact us via our contact details on the Contact page.
