EU Representative Service
Free stand-by EU representative service under GDPR.
EU Representative Services under GDPR is a unique pay-as-you-go service where representation is free during periods without data subject requests or communication with supervisory authorities. The service remains free if the company has not significantly altered its data processing practices since its onboarding process.
Why is it important?
Under Article 27 of the General Data Protection Regulation (GDPR), it is a must for companies, which process the personal data of European citizens, to have a designated representative within the EU.
This representative serves as a local contact point for both the data subjects and the data protection authorities. This regulation applies to all companies that deal with the data of Europeans in the context of offering goods or services.
Take our 60-seconds assessment to receive your “Compliance Verdict” based on the official EU “Carve-out” criteria.
Three Stages of our Service:
Onboarding Assessment
- €500 (one-time fee)
Requires a one-time fee, while active consulting and communication are billed hourly.
Stand-by Representation
- €0 / Month
It can last for quarters or even years, incurs no charges. During this period, you can continue to list our company as your EU representative in your documentation and website, when no work is being done from our side and no payments are due.
Active Mode Services
- €200 / Hour
Available on demand and charged on an hourly basis once activated. The service includes:
- Communication with data subjects, auditors, and supervisory authorities
- Updating RoPA and other documents kept by EU representative.
- Translation Services.
Criteria for Service Provision
To qualify for the service, your business must meet the following criteria required for service provision:
- Your company has already designated DPO or privacy professional.
- Your business maintains a Register of Processing Activities (RoPA) and has an established process for its regular update.
- Your company has established policies for handling data subject requests and managing/ notifying data breaches.
If you don’t meet the criteria for the service, we can assist you in fulfilling them through a separate consulting services contract.
Our Business Model
- We offer our stand-by EU Representative Service for free to the companies that meet the criteria.
- We provide paid consultations and support for those needing help to comply with our criteria.
- Any services performed will be charged at pre-approved rates.
- Our clients can refer to our company as EU Representative. This increases the trust of the consumers and allows you to comply with the GDPR Art.27 and 13-14.
- We reserve the right to decline our services to businesses that fall under high-risk categories or are engaged in unethical practices with personal data.
Think you don’t need an EU Representative?
Most non-EU companies think they don’t need an EU Representative… until one of these 5 things happens. In our short guide you will learn:
- the “safe zone” checklist
- common myths that can lead to fines
- how to document your compliance properly
Includes a ready-to-use GDPR Article 27 Exemption Record template.
Our Team
We guarantee
Risk insurance coverage of 1 million euros
We provide comprehensive protection through professional liability insurance of up to 1 million euros.
Reputation protection
We provide comprehensive protection through professional liability insurance of up to 1 million euros.
Compliance without disrupting operations
We provide comprehensive protection through professional liability insurance of up to 1 million euros.
What our clients say
Start now
Getting compliant should be simple, which is why we give you two ways to partner with us:
- Get started in seconds – pay securely online, fill out a quick onboarding questionnaire, and get your EU Rep start instantly. It’s fast, structured, and fully handled by our professionals.
- Discuss a tailored approach – if you have unique requirements or a complex structure, schedule a brief call with our team and we’ll align on the details before proceeding.
Implement responsible practices into business
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- Implementation of 7+ legal frameworks.
- Individual and corporate trainings on GDPR, EU AI Act and international standards.
- Development of personal data protection and responsible AI systems within organizations.
- Custom services upon request.
After payment for onboarding audit, you’ll receive a questionnaire checking the qualifying criteria above at your billing email address. Based on your responses and documentation, we’ll provide recommendations for improvements if necessary and become your free EU Representative. If significant gaps are found (like missing RoPA), we will share the findings with you and explain how to fix them. After fixing these issues, you’ll need to retake the same audit (Follow-up Audit for half the price — €250).
Learn more in our Terms of Use.
Frequently Asked Questions
Who needs to appoint an EU Representative under Article 27 of the GDPR?
If your company is based outside the European Union but offers goods or services to individuals in the EU or monitors their behaviour, you must appoint an EU Representative under Article 27 of the GDPR. This representative serves as the point of contact for data subjects and supervisory authorities, ensuring GDPR compliance and enabling smooth communication regarding your company’s processing of personal data.
What is the difference between an EU Representative and a DPO under GDPR?
A GDPR Representative acts as your local point of contact for data subjects and data protection authorities in the EU, while the DPO (Data Protection Officer) is an internal role that oversees data protection compliance within your company.
In short, the EU Representative acts on behalf of controllers or processors outside the EU, while the DPO ensures compliance with the GDPR internally. Both roles are important, but they serve different functions.
How does the onboarding process for the EU Representative Service work?
The process begins with an Onboarding Assessment — a short audit of your company’s data protection practices and Record of Processing Activities (RoPA).
If your company meets the GDPR requirements, you can appoint our firm as your EU Representative. Once approved, your stand-by representation is active, and you may list our company as your trusted EU Representative on your website and privacy documentation.
If your business later enters active mode, for example due to communication with data subjects or authorities, we provide full support under our GDPR Article 27 compliance service.
What criteria must we meet to qualify for the EU Representative Service?
To become fully compliant with Article 27 of the EU GDPR, your business should already:
Have a DPO or privacy professional appointed.
Maintain a Record of Processing Activities (RoPA) that is regularly updated.
Follow internal procedures for handling data subject requests and data breach notifications.
If your company doesn’t yet meet these criteria, our data protection consultants can guide you through the necessary steps under a separate consulting agreement — so you can achieve compliance with the GDPR quickly and efficiently.
What happens if our company doesn’t meet the criteria for the EU Representative Service?
No worries — you’re not disqualified. If you don’t yet comply with GDPR Article 27 requirements, our data protection services include a dedicated remediation phase.
Our experts will help you update your Record of Processing Activities, implement GDPR-compliant processes, and ensure your company is compliant with GDPR before appointing us as your representative in the EU.
How does active mode work, and how often is it used?
Active mode may be triggered by:
- A Data Subject Request that you want us to handle.
- A substantial change in the management of data flows reflected in your records.
- Any improvement or innovation you wish to implement.
In practice, this happens very rarely. We currently support a large number of clients using these services, and the activation rate of Active Mode is quite low.
Importantly, the client always decides when to activate this stage. You have full control over if and when to enter Active
Do you also provide UK Representative Services under the UK GDPR?
Yes! We offer UK Representative Services under the UK Data Protection law.
You can appoint a UK Representative either separately or together with the EU Representative Service — in one easy step. When purchased as part of the EU and UK Representative Services package, we review your RoPA and questionnaire for both frameworks (the EU GDPR and the UK GDPR) at the same time.
Once approved, your representation for both jurisdictions becomes active simultaneously — no additional steps or documents are needed.
Where does the EU Representative have to be located, and where is your EU Representative based?
According to Article 27 of the EU GDPR, a company offering goods or services to individuals in the EU or processing their data must appoint a representative based in one EU Member State where those individuals are located.
Our EU GDPR Representative Service is provided by DPO Europe GmbH, legally established in Berlin, Germany — Auguste-Viktoria-Allee 20A, 13403 Berlin.
This ensures that your organization has a trusted EU representative in place within the European Union, serving as an official point of contact for data subjects and supervisory authorities.
What does an EU Representative do under the GDPR?
An EU Representative acts as the local point of contact for data subjects and supervisory authorities, handling requests and communications on behalf of data controllers and processors outside the EU.
The representative maintains and updates key documentation such as the Record of Processing Activities, facilitates communication with EU Data Protection Authorities, and supports compliance with Article 27 of the GDPR.
In practice, the representative acts as your bridge to the European Data Protection Board and ensures that your company remains fully compliant with GDPR requirements when processing data of individuals in the EU.
Does the EU Representative need to be registered?
There is no central EU-wide registration system for representatives under GDPR Article 27, but companies are required to appoint an EU Representative in writing and include the representative’s contact details in their privacy notices.
This public disclosure allows EU data subjects and authorities to easily reach your representative in the EU if needed.
By appointing DPO Europe as your GDPR Representative, you ensure that your company is compliant with Article 27 requirements across all 27 EU Member States, giving your business a clear and trusted point of contact for data within the EU country where we operate.
