Privacy Policy
December 9, 2024
Introduction
At DPO Europe GmbH we way with your personal data in such a way that absolutely nobody including us can utilize them with a purpose to impair the enjoyment of human rights by you, particularly the right to privacy guaranteed by Art.17 of the ICCPR and Art.8 of the ECHR. We being licensed privacy professionals and opinion leaders in this aria place enormous value on personal data protection.
The policy extends to:
- our website: https://data-privacy-office.eu/
- our email: [email protected]
- our online and offline events (e.g. training courses)
Who are we and how can you get in touch with us?
The principal objective of this privacy policy is to provide you with the information on your personal data processing scenarios implemented by DPO Europe GmbH. In this instrument the DPO Europe GmbH is refered as ‘we’, ‘us’ and ‘our’.
In case you wish to revise, validate, rectify or demand the erasure of your personal data, object to your personal data processing, or request the transmittal of a copy of your data to another party, we kindly ask you to contact us via:
- our email: [email protected]
- our postal address: Auguste-Viktoria-Allee, 20A, 13403, Berlin, Germany
What data, for what purposes, on what grounds and for how long do we process?
We operate in the capacity of the controller of your personal data. This implies that we autonomously define the processing purposes and select relevant processing services and tools.
Purpose | Legal basis | Data utilized | Storage period |
|---|---|---|---|
To propose a service to a client drawing on services she/he formerly bought | Legitimate interest to foster our company and to serve our clients’ requirements | Name, Company name, Information about the service you ordered, Your position, Contact information | 2 years after your last communication with our company, unless you have objected to such processing |
To deliver services sought or to respond to queries | Contract | Email address, Other information that we got from you | 6 months after providing the service and, if a contract is concluded, for the period prescribed by law |
To respond to your comments, questions and requests and to provide customer service | Legitimate interest to develop our business and satisfy our clients’ needs | Information about the service you ordered, Contact information, Other information that we got from you | 1 year after your last communication with our company, unless you have objected to such processing |
To handle and boost client experience by enhancing our understanding of our clients | Legitimate interest to enhance the quality of our products and solutions | Browser information | 14 months |
To adjust the educational space to the client’s requirements | Legitimate interest to enhance the quality of our products and solutions | Name, Your position, Other information that we got from you | 2 weeks after providing the service |
To provide you with the opportunity to take an online test of your knowledge, inform you about the results and provide recommendations | Contract | Contact information , Results of your online test | 2 weeks after passing the test |
To keep a record of educational outcomes, test scors and exam outcomes with a purpose of honoring degree certifications | Legitimate interest to avert fraudulent acts and to preserve high credibility of the certifications provided | Name, Contact information, Certificates information | Max. 25 years after graduation |
Mailing of advertising products | Consent | Е-mail | Until you withdraw consent |
Where did we obtain your personal information from?
- Directly from you
- Browser
Processing | Personal information channel |
|---|---|
Proposing a service to a client drawing on services she/he formerly bought | We can acquire your personal information straight from you. |
Delivering services sought or responding to queries | We can acquire your personal information straight from you. |
Handling and boosting client experience by enhancing our understanding of our clients | – Your webbrowser (such as Mozilla Firefox, Google Chrome, or Microsoft Internet Explorer) automatically transfers some info to us each time you visit our site on our web domain names. Samples of such info comprise the URL of the Webpage you went to, the IP (Web Protocol) of the PC you’re utilizing, or the web internet browser variation that you’re utilizing to gain access to the site. – We can acquire your personal information straight from you. |
Keeping a record of educational outcomes, test scors and exam outcomes with a purpose of honoring degree certifications. | We can acquire your personal information straight from you. |
Adjustment of the educational space to the client’s requirements. | We can acquire your personal information straight from you. |
Who do we share your personal information with?
Info regarding these business entities and their data protection methods:
Mailchimp
The services are provided by Intuit Inc. (USA). Address: 2700 Coast Ave, Mountain View, CA 94043, USA. Relevant Data Processing Addendum of Mailchimp . Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses is used to transfer your data to Intuit to ensure that they are properly protected. For more information: Mailchimp is an email service provider (ESP), built for helping businesses with email and online marketing.
Hostinger
Address: Jonavos str. 60C, Kaunas 44192 Lithuania. Relevant privacy policy of Hostinger. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses is used to transfer your data to DigitalOcean to ensure that they are properly protected. For more information: Our site is hosted by Hostinger. The data that you leave in the web forms of the site is available to this company.
Microsoft 365
Microsoft Office 365 is a cloud-based subscription service that offers tools to work with documents and e-mail in apps like Excel and Outlook. The services are provided by Microsoft Corporation LLC. Address: Microsoft Corporation LLC, 1600 One Microsoft Way, Redmond, WA 98052-6399, USA. Relevant privacy policy of Microsoft Corporation. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Microsoft Corporation to ensure that they are properly protected. For more information: click on this link.
Matomо
Matomo is a web analytics service. The service is provided by Matomo. Address: ePrivacy Holding GmbH Große Bleichen 21 20354 Hamburg, Germany. Relevant privacy policy of Matomo. GDPR is used to transfer your data to Matomo to ensure that they are properly protected.
Pipedrive
Address: 460 Park Ave South New York, NY 10016 United States. Relevant privacy policy of Pipedrive. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to Pipedrive to ensure that they are properly protected.
hCaptcha
Address: Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110. Relevant privacy policy of hCaptcha. Unfortunately, the country of data recipient doesn’t ensure an adequate level of protection of your personal data. Standard Contractual Clauses are used to transfer your data to hCaptcha to ensure that they are properly protected.
Telphin Communication Platform
We use cloud telephony and virtual PBX services to make and receive international calls through numbers in different countries. Currently, we have connected numbers in Berlin (EU), London (UK), and Washington (USA). The service is provided by Telphin Ltd. Address:197046, St. Petersburg, in. ter. d. Posadsky municipal district, Chapaeva street, 15, building 2, liter. B, office B-504.
For details about Telphin’s privacy practices, please refer to their privacy policy. Since the data recipient is located in Russia, which does not provide an adequate level of protection for your personal data according to GDPR standards, standard contractual clauses (SCCs) are implemented to ensure appropriate safeguards for data transfers.
Automated decisions
We neither use automated decision-making nor your personal data to automatically assess aspects of your personality (automated profiling).
Your rights
Access, correct or erase
You have the right to access, correct, or erase your personal data and the right to restrict their processing, as well as the right to data portability.
Withdraw consent
If we process your data based on your consent, you have the right to withdraw your consent at any time. If you would like to exercise your right to withdraw your consent, please contact us.
Complaint
Pursuant to Art. 77 GDPR, you, as a data subject, have the right to file a complaint with a supervisory authority of the EU Member State in which your permanent place of residence, place of work or in which there was an alleged violation of your information privacy.
In case some questions about the protection of your personal data remain, you can contact us via our contact details on the Contact page.